Business Review
Segmental performance

Asset Management

Key performance indicators   2009 2008 change
Financial metrics        
Revenue   £47.6m £52.4m -9.2%
Operating (loss)/profit   £(6.8)m £2.8m -342.9%
Operating margin   (14.3)% 5.3% -19.6pp
Share of post-tax JV profits   £0.3m £0.2m +50%
Profit on disposal of JV   £2.5m
Work in hand   99% 99%
People        
Staff numbers at 31 March   671 669 0.3%
Average staff numbers   682 674 +1.2%

The result for the Asset Management segment was poor, having been materially impacted by increased onerous contract provisions and remediation costs, totalling approximately £12m, associated with one of our 10 long-term legacy PFI maintenance contracts where we act as managing contractor. The remainder of the contracts are performing in line with expectations and the business also benefited from a non-recurring gain of £1.7m.

Performance in the managing agent business was ahead of expectations and the prior year. This business has recently secured a new five-year contract with a major financial services client and been invited to expand the scope of services provided to two public sector clients.

The segment also realised a profit of £2.5m on the disposal of our interest in Modern Housing Solutions (Prime) Limited at the beginning of the year.

Outlook

Our Asset Management segment is dominated by a relatively small number of long-term contracts and work in hand at 31 March 2009 represented 99% of budgeted revenue for 2009/10 (2008: 99%).

AM Revenue

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AM Operating (loss) profit

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AM Average staff numbers

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AM Revenue by client type

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AM Revenue by market

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